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Questions to ask a web hosting company

June 1st, 2009 Posted in General Tutorials, Webmaster Tutorials

Before you sign any contract or pay for hosting, better ask some of this questions. You will have more information about your host, plus the chances for being scammed are minimal.

  1. What hosting services do you provide?
  2. Do you provide cPanel or a similar menu-based application?
  3. Do you provide backup services? How often? Is it something you
  4. configure or something I have to configure on my own?
  5. Do you provide Agora or a similiar shopping cart application? Is it
  6. something you configure or something I have to configure on my own?
  7. Do you provide or run web statistics software? How often? Can I make arrangements to run stats on demand?
  8. What support services do you provide?
  9. What are your support hours?
  10. How do you charge?
  11. If by throughput and disk space, will you suspend my service if I surpass the monthly quotas or just bill me for the overage?
  12. If I register a domain name with you, will it be under my name or yours?
  13. If I register a domain with you, can I transfer it –regardless of reason, sans notice, and whenever I choose, without having to worry about extra charges?
  14. Do you offer SSH upon request?
  15. Have you disabled any .htaccess options?
  16. Will you ban Digg/Slashdot effect?
  17. How long have you been in business?
  18. How much RAM / CPU are we allowed to use before being suspended?
  19. Do you have a SLA (Service Level Agreement) in place?
  20. If I pay yearly is there a discount available?
  21. What is the connection speed?
  22. Do you have a server status script similar to Status2K where I can see the current status of your server?

Well, those are the questions which I can think of at the moment. I will add more if I get any. Feel free to comment.

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